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Experience prompt service at no additional cost for same-day assistance!

The Process is Simple:

  1. 1. Reach Out: Either call us or conveniently book online with our form.
  2. 2. Schedule a Visit: Choose a suitable time, and our technician will be at your doorstep, be it your residence or office.
  3. 3. Experience Seamless Operation: Witness your computer return to its peak performance, with most challenges rectified within an hour.

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Why Transparent Computing?

Genuine Transparency

  • As our name suggests, we prioritize clear communication. With Transparent Computing, you'll never be in the dark about your IT solutions. We ensure you understand and are comfortable with every decision made.

Cutting-Edge Solutions

  • We stay ahead of the IT curve, ensuring our clients benefit from the latest technological advancements suitable for their needs.

Tailored Services

  • Every business is unique, and so are its IT needs. We pride ourselves on crafting custom IT strategies that fit like a glove.

Trusted Expertise

  • Our team comprises seasoned IT professionals who bring a wealth of knowledge and experience to the table.

Proactive Approach

  • Rather than just reacting to IT issues, we anticipate them. This proactive mindset minimizes disruptions and maximizes uptime.

End-to-End Management

  • From initial consultation to ongoing support, we handle every aspect of your IT needs, letting you focus on what you do best: running your business.

Trust-Building

  • Our "No Fix, No Fee" policy is more than just a promise—it's our commitment to building a trustworthy relationship with our clients. We stand by the quality of our work, ensuring that you always feel secure in choosing us for your IT needs.

Prompt Response, Immediate Action

  • Recognizing the urgency of IT issues, our "Same Day Service" commitment ensures minimal downtime for your business. When you need swift solutions without compromising on quality, Transparent Computing is at your service.

Our Customer Rating

About Us

  • Transparent Computing has been assisting clients with their tech challenges since 2017. Over the years, we've addressed and resolved more than 1,000,000 issues, showcasing our vast experience and expertise.
  • There's likely not a tech challenge our thoroughly screened and vetted expert technicians haven't encountered and conquered before. And since our collaboration with HCP in 2021, we've expanded our range of services, tackling an even broader spectrum of tech concerns.

Tech Issues? We've Got Your Back.

Transparent Computing makes your tech easy, saves you time, and won’t break the bank. Perfect for businesses and homes alike.

Popular Services

Printer Connectivity & Setup

  • Enable Wi-Fi-enabled printing
  • Solutions for home and professional printing needs
  • Assistance with ink, toner, and drum replacements
  • Initial setup for Printers
  • Solutions for home and professional printing needs

PC Troubleshooting

  • All models: integrated systems, standalone desktops, and laptops
  • Cleanse from malware and strengthen defenses
  • Enhance slow-performing systems
  • Initial setup for PCs
  • Retrieve essential documents, images, and content

Tablet Services

  • Brands like Apple, Samsung, Windows, Android, etc.
  • Guide on new tablet initiation and usage
  • App suggestions and installation
  • Improve slow tablets
  • Resolve non-responsive screen issues

Mobile Configuration

  • Popular brands: Apple, Samsung, Google, etc.
  • Assistance in data transition to new mobile
  • Solutions for Wi-Fi & Bluetooth issues
  • Automated backup configuration
  • Guidance on app management
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Residential Internet & Wi-Fi Solutions

  • Initiate new wireless connections
  • Solve slow connectivity issues
  • Amplify faint Wi-Fi reach
  • Incorporate new gadgets to your network
  • Enhance network defenses

Email Configuration Assistance​

  • Creation of new email identities
  • Brands: Gmail, Outlook, Yahoo, and Custom domains
  • Synchronize emails across devices
  • Guidance on email categorization and filtration
  • Measures to minimise unwanted emails

Data Backup & Retrieval

  • Preserve documents
  • Safeguard digital assets using applications
  • Cloud integration and orientation
  • Defense against potential data disappearance
  • Solutions for hard drives, SD cards, cloud storage, and beyond

Digital Defense & Online Safety

  • Shield gadgets from potential threats
  • Implement online safety measures
  • Integrate anti-malware solutions
  • Acquaintance with potential digital threats
  • Tailor your social network privacy preferences
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We acknowledge the Turrbal and Jagera people, Traditional Custodians of the land where Transparent Computing operates. We pay respects to their Elders, past, present, and emerging, and acknowledge their continuing connection to land, sea, and community. We commit to learning, respect, and collaboration, honouring the enduring cultures of First Nations’ Peoples.

Important Links

Our Services

Our Info

Transparentcomputing Logo Green
Facebook Twitter Linkedin Instagram Tiktok

We acknowledge the Turrbal and Jagera people, Traditional Custodians of the land where Transparent Computing operates. We pay respects to their Elders, past, present, and emerging, and acknowledge their continuing connection to land, sea, and community. We commit to learning, respect, and collaboration, honouring the enduring cultures of First Nations’ Peoples.

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